We have noticed an increase of fraud over the past few months. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased services, but later deny having done so to their credit card companies. Please keep in mind this is illegal, in fact this is a felony punishable by jail time. We fully investigate all claims of credit card fraud which may include asking you to sign an affidavit. In addition, if you perpetrate such activity, your credit card may be black listed and may be unable to be used for any internet purchases.

To cancel your membership, please visit the authorized billing agent you signed up with. You must cancel 24 hours prior to the end of your pay period. When cancelling, remember to use the same email address you used to register.

For MCNetServe.com:
Web: http://mcnetserve.com
Email: support@mcnetserve.com
Toll Free Phone: 1 (877) 851-9154 (From US and Canada Toll Free)
International: 1 (302) 449-4043

For Epoch:
Web: https://epoch.com/billingsupport
Email: billing@billingsupport.com
Phone: 1-800-893-8871 (From US and Canada toll Free)
International: 1-310-827-9939

For CCBill:
Web: https://support.ccbill.com
Email: consumersupport@ccbill.com
Phone: 1-888-596-9279

If you are not sure who billed you, contact our customer support staff via this form.